Refund Policy: 30-Day Money-Back Guarantee

Who it covers: anyone who buys a paid BrighterBrains plan (Plus, Premium or Family, monthly or yearly, including founding plans).

What you get: a full refund of your first payment if you ask within 30 days of that payment. No questions asked.

What it doesn't cover: renewal payments (monthly or yearly) or later plan upgrades. It applies once per customer.

How to ask: email support@brighterbrains.app from your account email.

What happens next: we cancel your membership right away (including access for everyone on your Family plan) and send your refund to your original payment method within 5 business days. Your bank may take a few more business days to show it. We email you when the refund is issued.

After 30 days: you can still cancel anytime to stop future renewals. You keep access until the end of the period you paid for. We don't give partial refunds.

Questions: support@brighterbrains.app. BrighterBrains, PLLC.